ConFlowIO
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Shipping

Hermes

ConFlowIO books through the Hermes business customer API, internationally with customs data; labels come as PDF or for label printers (ZPL). On request, Hermes adds a return label to every shipment.

The return tracking number can go on to OTTO Market with the shipment report. Parcel shops, pickups and standalone return labels have building blocks of their own.

Demo on your own data

Not covered: cancelling — the Hermes API does not offer it.

  1. HermesShipping
  2. ConFlowIOintegration platformRun active
  3. OTTO Market
  4. Xentral
  5. JTL-Wawi
  • 6ready-made building blocks
  • 7data models in the Shipping Bundle

Building blocks

Six building blocks for Hermes

  • Create shipmentsWrite

    Books shipments through the Hermes business customer API, several packages with one parcel and label each, internationally with customs data. Labels as PDF or ZPL, with a return label on request.

  • Return labelsWrite

    Creates standalone return labels with Hermes, without an outbound shipment.

  • Book pickupWrite

    Books a pickup with Hermes; one already booked for that day and address is recognised.

  • Find parcel shopsRead

    Finds Hermes parcel shops near an address as uniform records — to offer them at checkout, for instance. A shipment can be addressed there; if the details do not match, it is rejected rather than sent to the home address.

  • TrackingRead

    Reads the state of a shipment at Hermes, with the delivery forecast and the time of delivery where Hermes provides them.

  • Free request

    For anything without a ready-made building block: a request to the API, using the stored credentials.

In practice

Two workflows with Hermes

  1. Shipping label for an order

    One mapping for every carrier, instead of one per carrier.

    1. Readorders from shop, marketplace or ERP
    2. Maporder onto a shipment with its packages in the Shipping Bundle
    3. Createone parcel with label per package at Hermes
    4. Storethe labels as files

    One mapping for every carrier, including shipments outside the EU.

  2. Return tracking number for OTTO Market

    OTTO expects the return tracking number with the shipment report.

    1. Readorders ready to ship from OTTO Market
    2. Createshipment at Hermes, with a return label
    3. Reportshipment with tracking and return tracking number to OTTO

    The return tracking number comes straight from the return label — nobody types it in.

Good to know

What to know about Hermes

  • PrerequisiteA contract on your side.
    • A business customer contract with Hermes
    • Hermes's approval for API access
  • Not coveredWhat the Hermes API does not offer.
    • Cancelling a shipment
  • Shipping BundleA Shipping Bundle of its own describes shipments, packages, parcels, service points, shipping rates and pickups uniformly, the same for every carrier.
    • One mapping turns an order into a shipment
    • Which carrier creates the label is decided by the last building block
    • Several packages are created with one parcel and label per package
    • Changing carrier leaves the mapping untouched

Works well with

What works with Hermes

Where the orders come from

One mapping for the shipment, whichever carrier.

Contact

See Hermes on your own data

We are glad to show ConFlowIO on your own data. Bring a real slice of your orders.

The difference shows at real volumes — not at five sample records.

Would you like to read our whitepaper? Just say so in your enquiry and we will send it to you.

Rather write directly?info@conflowio.com